Please maintain indoor ventilation, ventilation is the most critical condition for plant maintenance.

Avoid closing the windows completely, and let in fresh air to the plants as much as possible, although it is okay to leave only gaps or turn on air-conditioning.

請保持室內通風，通風是植物養護最關鍵的條件。

避免完全關閉窗戶，盡可能地讓新鮮空氣於存放植物的空間流動，即使只留下縫隙或打開空調也是可以的。

Because the humidity varies from place to place, it is difficult to determine the watering time for each pot by day or week. Generally, foliage plants are maintained to observe the soil humidity to determine the watering time.

Use disposable chopstick, place it at the edge of planter, feel the soil and water it only it feels dry. (Generally check once a week under an air-conditioning area)

由於濕度因地而異，因此很難確定是每天還是每週澆水。一般來說，觀察土壤濕度以確定澆水時間是照料植物的常規方法。

使用一次性筷子，將其放置於盆邊的土壤中，再拿起筷子，摸一下依附筷子的土壤，只有在感覺乾燥時才澆水。 （在有空調的區域，大概每週檢查一次）

Moreover, for small plants, you can choose a tip watering bottle to slowly release water into the soil, so as to avoid pouring the water into the soil at one time and attracting unevenly, the soil will also float on the paving stone and cause the surface to look unsightly.

另外，對於小型植物，可選用尖咀澆水壺，慢慢控制把水份流進植料，避免把水份一次倒入植料中並引起不均勻的澆灌，泥土亦會因此而浮到鋪面石上，影響表面美觀。

You can get fertilizer for foliage plants at a plant store. Fertilize according to the instructions. The general fertilization season is spring, summer and autumn, and the fertilizer can be applied once every 15 days. Remember when the plant is not in a healthy state, do not apply fertilizer.

Fertilization can only be done when the plant is at its strongest. In addition, the flowering plants do not need to be fertilized, and fertilization is carried out after the flowering period is over.

您可以在花店購買綠植專用的肥料。按照產品上的說明施肥。一般的施肥季節是春季、夏季和秋季，可以每15天施一次肥。請記住，當植物狀態不佳時，請不要施肥。

只有當植物處於最健康的狀態時才能進行施肥。此外，開花植物不需要施肥，在開花期結束後進行施肥。

We use a mix of Japanese and Dutch plant materials to make our soil, and all our plants are sourced from a flower farm where they are disinfected to ensure that the plants can thrive in a healthy and hygienic condition. So, as long as the plants are watered in appropriate amounts and time, the issue of mosquitoes can be avoided.

我們採⽤⽇本和荷蘭的混合植料做⼟壤，所有從花場來的植株都經過消毒和清潔，確保植物在健康和衛⽣的情況下才出售，所以只需澆⽔⽔量適當，蚊蟲問題就不會出現。

Each pot of our plants comes with a maintenance guide, providing you with instructions on how to take care of your new plant, or visit the Journal page of our website to learn more about the maintenance guidelines of different plants.

我們每盆植物都附有獨⽴的保養卡⽚，可依照卡⽚的指引照顧植物，或瀏覽網站的Journal頁面了解不同植物保養指引詳情。

It may take 1 - 3 months for plants to adapt to a new environment. During this period, leaves may turn yellow, brown or even fall off, but this is all part of the metabolism of a plant. If the plant is grown in the right environment, it should return to its original state within a short period of time. Care should be taken towards the soil’s moisture level and colour of the leaves, and if this problem continues to persist, please contact us.

植物需要1至3個⽉時間來適應環境，在適應期間可能會出現⿈葉、枯葉、落葉，這些都是植物正常的新陳代謝，可留意⼟壤的濕潤度和葉的變化。在良好的條件下，植物能夠很快恢復正常生長。但假若情況惡化，請⽴即與我們聯繫。

Customers are free to change the contents of their orders, free of charge, for the first 24 hours upon order confirmation. An administrative fee of HKD$120 (per change) will be charged for amendments after the first 24 hours.

To amend your orders, please contact us at with your order number: rootdecoration@gmail.com

客⼈可於確認訂單後24⼩時內免費更改訂單內容。如於 24⼩時後有任何訂單更改,我們會收取 HKD120/次的⾏政費⽤。

如要修改您的訂單，請通過以下方式與我們聯繫，並提供您的訂單號及聯繫方式。

rootdecoration@gmail.com

Yes, we do offer delivery service for our plants. Yet, currently, we only ship within Hong Kong. We do not offer international shipping.

是的，我們提供植物送貨服務。目前我們只能在香港境內發貨（偏遠地區及離島除外），暫不提供國際運輸。

Kowloon 九龍 HK$300
Hong Kong Island & New Territories 香港島及新界 HK$500

Local Courier Service Alternatives 其他送貨服務

Lalamove / Gogovan（Paid by recipient 由收件人付費）

Please reach out to us for delivery arrangements.
請聯絡我們安排送貨。

WhatsApp +852 9020 3945

Once we have received your order, our fulfilment team will process and ship your order within 24 - 48 hours Monday - Friday. Once your order has been shipped, you will receive a confirmation email. Our Standard Delivery will take up to 3-10 working days for all orders.

收到客⼈的訂單後，我們會於1-2個⼯作天以Whatsapp內聯絡你。⼀般⽽⾔，盆栽會於3-10個⼯作天內送到府上。

Once we receive an order, our team will pot each plant personally. In order to maintain the quality of our plants, we are unable to provide same-day delivery for the time being.

很抱歉，因每盆植物都是接單後全⼈⼿製作，為確保盆栽的品質，我們暫時不提供即⽇送貨服務。

We do provide self-pick at the moment.
我們設⽴工作室⾃取。

Room 57, 4/F
Sino Industrial Plaza
9 Kai Cheung Road
Kowloon Bay, Kowloon

九龍灣啟祥道9號
信和工商中心4樓57室

Monday - Friday 週一至週五
12:00pm-7:00pm 下午12時-7時

*Opening Time may be subject to change
開放時間可能會有變動

If damage is incurred during the shipment of the order, please do not sign for the order and return the plant to the courier. The courier will then contact us and we will arrange for a replacement to be delivered as soon as possible.

若因運送過程導致損壞，請不要簽收及把植物退還。送貨員會跟我們聯絡，我們會盡快為你安排新的植物。 請注意，我們不接受植物的實物退貨。 對於由於地址或交貨信息不正確或不完整而由快遞退回給我們的訂單，我們概不負責。

As with all products of nature, each item is subject to variations in size, shape, and colour and should be regarded as part of the plant’s beauty. Plants are meant to be bred to thrive and will become more lush and beautiful over time , given the proper care. Please refer to our Plant Care Guide for more information on how to best care for your new plant.

植物非標準化商品，每盆植物都備有獨特性的差異，如有任何問題，可向我們查詢。